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It was great to receive some cash back on hotel prices that we paid on our trip to Switzerland, particularly as we were able to take advantage of the bonus 10% back offer! The hotels there are pricey,... See more
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Review summary
Based on reviews, created with AI
See what reviewers are saying
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I love getting money back. The only down side is that I continually carry a balance… perhaps once a year you should cash out the entire balance so we aren’t carrying over an amount.
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If I was asked a few years ago, I would have given five stars but Rakuten does not offer the same stores as before and a lot of stores have stopped giving cashback, ie. Sportchek, Canadian Tire. I hav... See more
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It is usually good but there have been more than one occasion I bought items because of cash back and didn't get it. Your process to try to claim the cash back is too difficult as I couldn't do what w... See more
Company details
Written by the company
- Since launching in 2012, Rakuten.ca (previously Ebates.ca) has helped its members - 7 million and counting - earn over $70 million in Cash Back at their favourite stores.
Where it Pays To Shop Online!
By connecting shoppers with over 750 top stores, everyone is bound to find one of their favourite stores, or discover something new on Rakuten.ca
Contact info
200-4881 Yonge St., M2N 5X3, Toronto, Canada
- 1-855-483-5445
- memberservices@emails.rakuten.ca
- rakuten.ca
4.3
Excellent
13K reviews
Replied to 19% of negative reviews
Typically replies within 1 month
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Easy and informative
Easy to use and tge information regarding my account is very good.
August 30, 2025
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I LOVE Rakuten!
I LOVE Rakuten!! I never miss the opportunity to use it when shopping on line. It’s a user friendly app and I tell everyone to use it, I mean, why not get cash back for shopping!!
August 26, 2025
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Best value shopping incentive
August 30, 2025
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Doesn’t have type of offers they had a…
Doesn’t have type of offers they had a few years ago
August 29, 2025
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Why not use Rakuten, it helps.
I’ve been using ebates since it started. I always use it if there is a service that I’m ordering from online. I enjoy getting those big fat cheques.
August 29, 2025
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Easy process and love the Cashback
August 29, 2025
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Free Money!
Just received my cheque in the mail and I didn't do anything!!. Everyone needs to use Rakuten when online shopping.
August 28, 2025
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It is usually good but there have been…
It is usually good but there have been more than one occasion I bought items because of cash back and didn't get it. Your process to try to claim the cash back is too difficult as I couldn't do what was asked.
August 29, 2025
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Rakuten is fabulous !!
Rakuten is fabulous !!
There are some purchases that take longer to give you your cash back I.e Dell computers .
I had to wait months, it wasn’t a big deal but I was wondering if would not work .
May 28, 2025
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Easy to use
Easy to use. It’s an extra bonus for buying things that you already were purchasing
August 27, 2025
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Always great to get some cash back when…
Always great to get some cash back when you're spending
August 29, 2025
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How can you not rate this 5 stars!
How can you not rate this 5 stars? Cashback adds up if you do it regularly. Since I began, I've got over $1,400.00 back. And I particularly like the tracker that tells you that.
Pro tip: When you click on a site that offers cash back, just be sure to read
what qualifies for cash back and what doesn't, or the conditions you must meet in order to get cashback. Then its all easy after that.
August 29, 2025
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The app is wonderful when I remember to…
The app is wonderful when I remember to use it
August 8, 2025
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